TERMS & CONDITIONS

Welcome to Suraj Business Private Limited (“we”, “our”, “us”), accessible through our website. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws, infringe the rights of others, or interfere with the operation or security of the website.

You must not use the website to engage in fraudulent activities, attempt unauthorized access, distribute harmful content, or misuse any information available on the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and other information displayed on our website are accurate and up to date.

However, product images may differ slightly from the actual product due to differences in photography, display settings, packaging, or manufacturer updates. Product specifications, features, colours, accessories, and packaging may also be subject to change by the respective manufacturer without prior notice.

Suraj Business Private Limited shall not be responsible for minor variations that do not materially affect the functionality or performance of a product.

3. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, availability, and other commercial terms at any time without prior notice.

While we make every effort to ensure pricing accuracy, inadvertent pricing or typographical errors may occur. In such cases, we reserve the right to cancel or modify the affected order after informing the customer.

Payments may be processed through secure third-party payment gateways. Suraj Business Private Limited does not store sensitive payment information such as complete debit or credit card details.

4. Orders & Acceptance

Placing an order on the website constitutes an offer to purchase the selected product(s). All orders are subject to availability and acceptance by Suraj Business Private Limited.

An order confirmation or acknowledgement does not necessarily constitute final acceptance of the order. We reserve the right to accept, reject, cancel, or modify an order for reasons including product unavailability, pricing errors, payment issues, suspected fraudulent activity, or other operational reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method or process.

5. Delivery

Delivery timelines displayed on the website are indicative and may vary depending on product availability, delivery location, logistics partners, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details, including name, address, contact number, and other information required for successful delivery.

Suraj Business Private Limited shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Warranty & Manufacturer Support

Products may be covered by warranties provided by the respective manufacturer or brand. Warranty terms, duration, coverage, exclusions, and service procedures may vary from product to product.

Customers may be required to contact the respective manufacturer or authorised service centre for warranty claims, repairs, replacements, or technical support, depending on the applicable warranty terms.

Suraj Business Private Limited does not independently guarantee any manufacturer warranty beyond the terms expressly provided with the product or communicated at the time of purchase.

7. Returns, Replacements & Refunds

Returns, replacements, exchanges, and refunds are subject to the applicable policies of Suraj Business Private Limited and the specific product or manufacturer.

Certain products may not be eligible for return or replacement due to their nature, installation requirements, hygiene considerations, manufacturer restrictions, or other applicable conditions.

Customers are advised to review the applicable return and refund policy before completing a purchase.

8. Intellectual Property

All content available on this website, including but not limited to text, product information, images, graphics, photographs, logos, trademarks, branding, website design, layout, icons, and other materials, is owned by or licensed to Suraj Business Private Limited or its respective partners and content providers.

No part of this website may be copied, reproduced, modified, distributed, published, transmitted, or commercially exploited without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Suraj Business Private Limited shall not be liable for indirect, incidental, consequential, or special losses arising from the use of the website or purchase or use of products, including loss of data, business interruption, or loss of profits.

Our liability, where applicable, shall be limited to the extent permitted under applicable law and the value of the relevant transaction.

10. External Links

Our website may contain links to third-party websites, manufacturer websites, payment gateways, service providers, or other external resources.

These links are provided for convenience only. Suraj Business Private Limited does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Users are advised to review the applicable terms and policies of such third-party websites.

11. Privacy

Your use of this website may also be subject to our Privacy Policy, which explains how we collect, use, store, and protect information provided by you.

By using our website, you acknowledge and agree to the applicable terms of our Privacy Policy.

12. Changes to Terms

Suraj Business Private Limited reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.

Any changes will become effective when posted on the website. Your continued use of the website after such changes are posted constitutes your acceptance of the revised Terms & Conditions.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website, purchase of products, or these Terms & Conditions shall be subject to the applicable courts having jurisdiction in Gurugram, Haryana, unless otherwise required by applicable law.

14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our products, orders, or website, please contact us through the contact details provided on our website.

You can contact us:

• By email: suraj.bpl2010@gnail.com
• By phone number: 0124-4223704